Plug Into An
On-Demand IT Support Platform
24Techs is available 24 hours a day, 7 days a week, 365 days of the year
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What is 24Techs?
24Techs offers two primary services - Remote IT Helpdesk Support and Preventative Care. Our market focus is on US-based small businesses and residential clients in rural areas which are traditionally underserved due to lack of recognition by traditional large operation IT support firms.
Why Partner With 24Techs?
Our Vendor Partner Program provides IT firms a tailored remote helpdesk support solution for their clients. We provide initial call and ticket handling for all your customer IT support requests and general helpdesk needs. Our triage process provides an extremely efficient, high availability IT support system, allowing your in-house technical staff to focus on high-level and critical on-site support tasks for your clients.
High Availability
24Techs IT helpdesk support is available 24 hours a day, 7 days a week, 365 days a year
First Call Response
Initial troubleshooting including base level diagnostic support for your clients
Remote Experience
24Techs provides a convenient "remote" IT helpdesk experience for your customers
Value-add
Provide an increased level of support to your existing customer base
End to End Platform
Comprehensive customer management infrastructure at no additional cost to your operation
Business Growth
Expand your IT support capabilities, geographical scope and customer base
Expand and Grow Your IT Business
Are you an IT Services provider looking for a competitive edge? Need help supporting your existing customer base? Or do you want to reach more clients and grow your bottom line? Consider Partnering with 24Techs.